Master the complexities of specialty pharmacy and internal data flows at “Mastering the Data Maze – Building Infrastructure for Accuracy and Operational Excellence,” a 45-minute session at Hub East on March 18. This in-person discussion is designed for manufacturers who need reliable data to support patient services, market access, and commercial performance.
From 9:00–9:45 a.m., we will tackle the dual challenges of data accuracy and infrastructure management across specialty pharmacy partners and internal teams. Learn best practices to improve data quality, reduce system lags, and create a connected ecosystem that supports timely, insight-driven decisions across the patient journey.
The session will cover how to design robust data governance frameworks, define appropriate access levels for commercial, medical, and analytics teams, and establish a solid foundation of data sources and dedicated management resources. You will also explore practical approaches to data interpretation and segmentation that balance rigor with speed, so your organization can maintain high quality while enabling rapid action.
Moderated by Loan Villaverde, Senior Director of Data Strategy at Claritas Rx, this conversation brings together proven data and patient services leaders: Tushar Kandwal, Director, Enterprise Data and Analytics at Novartis, and Mary-Sheila Leese, Vice President, Patient Services & Strategy at Alexion Pharmaceuticals, Inc. (invited). Together, they will share real-world lessons and frameworks you can take back to your teams to drive operational excellence through better data.
