The Omnichannel Gap: Building the CRM of the Future for Patient Services

Get Your Copy

Event Overview

Attending Patient Pathways 2026? Let’s Connect. Join our session and meet the Claritas Rx team at the Copay and Patient Services Congress by Informa.

This fall, find us at Patient Pathways: The Copay and Patient Services Congress – November 17–20, 2026, at the Sheraton Philadelphia Downtown in Philadelphia, PA. One of the industry’s premier gatherings for leaders in patient access, affordability, and support, and we wouldn’t miss it.
(Formerly the Patient Support Services Congress)

Join Our Session 

Don’t miss our featured panel discussion: Harnessing AI, ML, and Next Best Action to Elevate Patient Support Services Strategy. In this session, we’ll move beyond the buzzwords surrounding artificial intelligence and machine learning to focus on practical, real-world applications. Our discussion will center on how organizations can implement next best action strategies to make patient support programs more proactive, personalized, and effective.

We’ll break down:

  • What AI and ML can realistically achieve within patient support services today
  • How to build organizational trust and confidence in these technologies
  • Why these tools enhance—not replace—human decision-making by enabling faster, more informed actions

Meet the Claritas Rx Team

Throughout the conference, you can find Claritas Rx in the exhibition hall, where our team will be available to share insights, explore challenges, and demonstrate how data-driven strategies can transform patient support programs. Whether you’re looking to optimize existing services, improve patient engagement, or uncover new opportunities for innovation, we’re here to collaborate and help you move your initiatives forward with confidence.

We invite you to stop by our booth to meet with our experts and learn how Claritas Rx empowers organizations with actionable insights across the patient journey. From enhancing visibility into program performance to identifying opportunities for more personalized interventions, our solutions are designed to help you deliver meaningful outcomes for both patients and your organization.

For more details about the event, visit the Patient Pathways Congress website and be sure to add a visit with our team to your agenda—we’d love to connect.

We look forward to seeing you in Philadelphia and continuing the conversation on how to shape the future of patient support.

Can't Make It to This Event?

Stay connected with the latest insights on patient access innovation